PinnedRebuilding the Bridge of TrustHow Brands Can Navigate the Current Crisis of Consumer ConfidenceJan 22Jan 22
PinnedThe 23andMe Breach: A Privacy by Design Wake-Up Call”23andMe Breach: A Lesson in Privacy by Design and the Urgent Need for Data Security Reform.Jan 4Jan 4
PinnedEmbracing the Rock star within me!How being a Heavy Metal performer made an impact on my life and my career!May 9, 2021May 9, 2021
PinnedPublished inUnified Comms InfluencersContact Center Technology: Past, Present & FutureContact centers are a vital component of any business, as they influence the overall perception of how a business performs.Mar 2, 2021Mar 2, 2021
Published inUnified Comms InfluencersSelf Service Technologies: Paving the road to frictionless & effortless experienceLast week, I was doing my weekly shopping in the supermarket, and when it was time to checkout, I remember my girlfriend was going straight…Feb 21, 2022Feb 21, 2022
The Nomadic Wanderlust Memoirs: Exploring Romania“Travelling, it leaves you speechless, then turns you into a storyteller.” — Ibn BattutaFeb 8, 2022Feb 8, 2022
The Curious case of the 1 meter highwayWho of us doesn't have a great memory of a road trip! Whether from our childhood, when our parents were driving us to the beach during…Feb 6, 2022Feb 6, 2022
Next-Level Customer Engagement in the Automotive WorldFor the past few months, I have been travelling around Germany, advocating both mindset shift as well as the strategic change that should…Jan 30, 2022Jan 30, 2022
An attempt to expound the myth of customer engagement.In part 1, we have concluded that Customer Engagement is all about creating a meaningful connection between a brand and the customer. And…Apr 27, 2021Apr 27, 2021
Aymen Explains Customer Engagement — Part 1An attempt to expound the myth of customer engagement.Mar 15, 2021Mar 15, 2021
