๐ง Profession: Head of Customer Engagement Solutions, smart Europe GmbH & Advisory Board Member, CCW Digital Europe.
๐ Traveler: Half Dutch, Half Egyptian, Global Explorer
๐ค Speaker: Industry Disrupter, Keynote Connoisseur
๐ Accolades: 2x Industry Champion in Customer Engagement & Contact Centers, and Voted Germany's Customer Service of the year 2024 in the automotive Sector.
๐ Bio:
Hi there! I'm Aymen, a fusion of Dutch innovation and Egyptian zest. ๐ With 22+ years turning the customer engagement world on its head, I'm not just in the game; I'm rewriting the rules. ๐
Join my journey as we disrupt the norm, embrace the new, and dive deep into the world of customer engagement. Let's make waves together! ๐
๐ก Leading the Charge: At smart Europe GmbH, I'm not just part of the conversation - I'm driving it. We're talking cutting-edge customer engagement, and I'm at the wheel. ๐
๐ Advisory Sage: As a board member of Contact Center Week Europe Digital, my voice shapes the future. Think Yoda, but for customer experience. ๐งโโ๏ธ
๐ Passport Packed: 50+ countries and counting. Every stamp is a story, every journey a lesson. ๐
๐ Storyteller: My writing? Clear, direct, and human. I ditch the jargon for stories and analogies that hit home. ๐ก
๐ค Thinker: Expect insights that provoke, enlighten, and occasionally make you chuckle. ๐คฃ
๐ Diversity Advocate: Breaking barriers, championing inclusion, and celebrating diversity. ๐ค
๐ Mission: To leave a legacy as rich and diverse as my travels. Not just to play the game, but to change it. ๐ Check out my website for more information: www.aymen-ismail.com๏ปฟ
and Follow me on Linkedin: linkedin.com/in/aymenismail๏ปฟ
