Aymen Ismail – Medium

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Aymen Ismail

Rebuilding the Bridge of Trust

How Brands Can Navigate the Current Crisis of Consumer Confidence

3 min readJan 22, 2024

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Rebuilding the Bridge of Trust

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Aymen Ismail

The 23andMe Breach: A Privacy by Design Wake-Up Call”

23andMe Breach: A Lesson in Privacy by Design and the Urgent Need for Data Security Reform.

4 min readJan 4, 2024

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The 23andMe Breach: A Privacy by Design Wake-Up Call”

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Aymen Ismail

Embracing the Rock star within me!

How being a Heavy Metal performer made an impact on my life and my career!

8 min readMay 9, 2021

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Embracing the Rock star within me!

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Aymen Ismail
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Unified Comms Influencers

Contact Center Technology: Past, Present & Future

Contact centers are a vital component of any business, as they influence the overall perception of how a business performs.

10 min readMar 2, 2021

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Contact center technology

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Aymen Ismail
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Unified Comms Influencers

Self Service Technologies: Paving the road to frictionless & effortless experience

Last week, I was doing my weekly shopping in the supermarket, and when it was time to checkout, I remember my girlfriend was going straight…

8 min readFeb 21, 2022

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Self Service Technologies: Paving the road to frictionless & effortless experience

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Aymen Ismail

The Nomadic Wanderlust Memoirs: Exploring Romania

“Travelling, it leaves you speechless, then turns you into a storyteller.” — Ibn Battuta

7 min readFeb 8, 2022

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The Nomadic Wanderlust Memoirs: Exploring Romania

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Aymen Ismail

The Curious case of the 1 meter highway

Who of us doesn't have a great memory of a road trip! Whether from our childhood, when our parents were driving us to the beach during…

7 min readFeb 6, 2022

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The Curious case of the 1 meter highway

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Aymen Ismail

Next-Level Customer Engagement in the Automotive World

For the past few months, I have been travelling around Germany, advocating both mindset shift as well as the strategic change that should…

6 min readJan 30, 2022

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Next-Level Customer Engagement in the Automotive World

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Aymen Ismail

An attempt to expound the myth of customer engagement.

In part 1, we have concluded that Customer Engagement is all about creating a meaningful connection between a brand and the customer. And…

10 min readApr 27, 2021

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An attempt to expound the myth of customer engagement.

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Aymen Ismail

Aymen Explains Customer Engagement — Part 1

An attempt to expound the myth of customer engagement.

8 min readMar 15, 2021

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Aymen Explains Customer Engagement — Part 1

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Aymen Ismail

Aymen Ismail

🌍Globetrotting Customer Engagement & Experience Visionary. 🏅Voted twice Customer Engagement Industry Champion. Disrupter, Passionate Soeaker & Legacy Maker.

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